Privacy Policy

What This Site Does

NCC Property Lookup ("newcastlecounty.io," "this site," "we") is a free, independent tool that provides convenient access to publicly available property records from New Castle County, Delaware. We do not store, sell, or redistribute property data. All information is retrieved in real-time from official government sources.

Information We Do NOT Collect

This site does not collect, store, or process any personal information about its visitors. Specifically:

• We do not require user accounts, logins, or registration
• We do not collect names, email addresses, or contact information
• We do not use cookies or tracking pixels (our analytics tool, Umami, is cookie-free and does not track individual users)
• We do not sell, share, or transfer any user data to third parties
• We do not serve advertisements or allow third-party ad networks

Local Storage

This site uses your browser's localStorage solely to remember your light/dark theme preference. This data never leaves your device, is not transmitted to any server, and can be cleared at any time through your browser settings.

Property Information Displayed

All property information shown on this site — including owner names, addresses, tax assessments, deed history, sewer records, and property characteristics — is public record data maintained by New Castle County government. This information is already freely accessible to anyone through:

• NCC Official Parcel Search
• NCC Property Characteristics (Tyler Technologies)

This site does not add to, modify, or create any personal information beyond what these official government sources already make publicly available.

How Data Is Retrieved

When you search for a property address, this site retrieves information in real-time from official NCC government websites on your behalf. Results are temporarily cached on our server for up to 24 hours to improve performance. No permanent database of property details is maintained.

Third-Party Services

This site uses the following external services:

• Umami Analytics — privacy-focused, cookie-free website analytics that tracks page views and traffic sources without collecting personal data (subject to Umami's privacy policy)
• Google Fonts — for typography (subject to Google's privacy policy)
• OpenStreetMap / Leaflet — for property location maps using parcel coordinates from NCC GIS (subject to OSM's privacy policy)
• Font Awesome (cdnjs) — for icons
• Hostinger — web hosting provider

Children's Privacy

This site is not directed at children under the age of 18. We do not knowingly collect information from minors.

Your Rights

Since we do not collect personal data about our visitors, there is no personal information to access, correct, or delete. If you are a property owner and have concerns about the public record information displayed about your property, please contact New Castle County directly, as they are the custodian of this data.

Terms of Use

Acceptance of Terms

By accessing and using this site, you agree to be bound by these Terms of Use. If you do not agree, please do not use the site.

Nature of the Service

This site is an independent, unofficial tool that provides convenient access to publicly available property records from New Castle County, Delaware. It is not affiliated with, endorsed by, or connected to New Castle County government, Tyler Technologies, or any government agency.

Public Record Data

All property data displayed on this site originates from publicly available government records. Property ownership, tax assessments, deed transfers, building characteristics, and related information are matters of public record under Delaware law and are accessible to any member of the public through official New Castle County resources.

We do not compile, aggregate, or create databases of personal information. We simply provide a user-friendly interface to access the same public records available through official government websites.

Accuracy and Limitations

While we strive to present accurate information, please be aware that:

• Data is sourced from government systems and may contain errors at the source
• Information may not reflect the most recent transactions, payments, or changes
• Tax and sewer balance information is provided for reference only and may not include pending payments or recent credits
• Cached data may be up to 24 hours old
• This site should not be used as the sole basis for financial, legal, or real estate decisions

No Professional Advice

Nothing on this site constitutes legal, financial, tax, or real estate advice. Always verify information with official New Castle County sources and consult qualified professionals before making decisions based on property data.

Limitation of Liability

This site is provided "as is" without any warranties, express or implied. We shall not be liable for any damages arising from the use of, or inability to use, this site or the information it provides. This includes, but is not limited to, damages from errors in data, service interruptions, or reliance on information displayed.

Intellectual Property

The site design, code, and user interface are the property of the site operator. Public record data displayed belongs to the public domain as government records. OpenStreetMap data is used under the ODbL license.

Acceptable Use

You agree not to:

• Use automated tools to scrape or bulk-download data from this site
• Use information obtained from this site to harass, stalk, or intimidate any individual
• Misrepresent the source of information or claim it as proprietary data
• Attempt to overload or disrupt the service

Changes to Terms

We may update these terms at any time. Continued use of the site constitutes acceptance of any changes. The "last updated" date at the top of this page will reflect the most recent revision.

Contact

For questions, concerns, or feedback about this site, please contact:

Pravin J
Email: contact.pravinj@gmail.com
Website: newcastlecounty.io

For questions about the underlying property data itself, please contact New Castle County or call (302) 395-5555.